A TOUR booked on www.viennasightseeing.at can be cancelled free of charge up to 24 hours before the tour starts (exception: Bratislava -> 72 hours). Thereafter, we reserve the right to charge a cancellation fee as follows:
- Up to 12 hours before tour departure: 25% cancellation fee
- Up to 2 hours before tour departure: 50% cancellation fee
- Tour already started: 100% cancellation fee
Your opinion is important to us and helps to continuously improve the quality of our sightseeing services. Therefore, our partner Feefo will send you an e-mail with the invitation to rate us. Your feedback will then be displayed on our website. However, you can also send your feedback directly to [email protected].
You would like to give someone a sightseeing tour for a present? No problem, we will be pleased to prepare a gift voucher for you. Please send your request to [email protected].
We are very happy to give you a discount for groups of 10 or more persons. This discount may not be combined with any other offers (e.g. online discount). Apply for your discount to [email protected].
For certain tours our pick-up service is available from selected hotels all over Vienna.
Depending on the location of the hotel, the pick-up service will be between 30–75 minutes before the tour departure time. Please enquire at your hotel reception desk regarding the pick-up time and the possibility of a pick-up.
Please note: pick-ups can only be guaranteed if you book 24-hours in advance.
For tours starting from Suedtiroler Platz you can also make use of the shuttle bus service starting from the Vienna State Opera 30 minutes before the tour departs.
Lost & Found
For items you have forgotten on our bus, please contact us at: [email protected] or call +43 (0)1 712 46 83. If it is possible, we will gladly deliver the found item(s) to a place agreeable to you.
- Minimum Number of Participants
- Online Ticket
Payment can be made online at our website www.viennasightseeing.at by credit card. Your data will be encrypted and not accessible to others. We accept following credit cards: Visa and MasterCard. Our prices are in Euro and include 10% VAT.
- Promotion Code
- Seat Reservation