A TOUR booked on www.viennasightseeing.at can be cancelled free of charge up to 24 hours before the tour starts (exception: Bratislava -> 72 hours). Thereafter, we reserve the right to charge a cancellation fee as follows:
- Up to 12 hours before tour departure: 25% cancellation fee
- Up to 2 hours before tour departure: 50% cancellation fee
- Tour already started: 100% cancellation fee
Your opinion is important to us and helps to continuously improve the quality of our sightseeing services. Therefore, our partner Feefo will send you an e-mail with the invitation to rate us. Your feedback will then be displayed on our website. However, you can also send your feedback directly to [email protected].
You would like to give someone a sightseeing tour for a present? No problem, we will be pleased to prepare a gift voucher for you. Please send your request to [email protected].
We are very happy to give you a discount for groups of 10 or more persons. This discount may not be combined with any other offers (e.g. online discount). Apply for your discount to [email protected].
For certain tours our pick-up service is available from selected hotels all over Vienna.
Depending on the location of the hotel, the pick-up service will be between 30–75 minutes before the tour departure time. Please enquire at your hotel reception desk regarding the pick-up time and the possibility of a pick-up.
Please note: pick-ups can only be guaranteed if you book 24-hours in advance.
Lost & Found
For items you have forgotten on our bus, please contact us at: [email protected] or call +43 (0)1 712 46 83. If it is possible, we will gladly deliver the found item(s) to a place agreeable to you.
- Minimum Number of Participants
- Online Ticket
Payment can be made online at our website www.viennasightseeing.at by credit card. Your data will be encrypted and not accessible to others. We accept following credit cards: Visa and MasterCard. Our prices are in Euro and include 10% VAT.
- Promotion Code
- Seat Reservation